Claims Portal Limited has concluded its tender process for the development and hosting of the Claims Portal (claimsportal.org.uk). In May the Claims Portal Board collectively approved of retaining CRIF Decision Solutions (CRIF) as its technology partner, rather than make an award under the tender.
The Claims Portal has been supported by CRIF since its inception in 2010 under a five year contract. The tender exercise was conducted as part of the company’s good governance arrangements and reviewed the most appropriate functionality, structure, management and developments of the Claims Portal to support its users’ current and future needs.
The Claims Portal facilitates the claims process required by the Ministry of Justice’s Pre-Action Protocols for Low Value Personal Injury Claims. The swift, streamlined and secure electronic exchange of all relevant claim information and documentation between lawyers and insurers/compensators aims to reduce operational costs and agree outcomes promptly.
Source: CRIF Press Release