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Tag Archives: Debt Collection Practices

The Consumer Financial Protection Bureau (CFPB) Wants to Hear From Consumers on Debt Collection Practices

FICO Bankinganalyticsblog advises debt collection industry to come clean on debt collection practices.   Now is the time to share your insights with the Consumer Financial Protection Bureau (CFPB).  On November 12, the CFPB published an advance notice of proposed rulemaking (ANPR) in the Federal Register requesting information from the public on a wide range of debt collection practices and related issues. This ... Read More »

Central Bank of Indonesia Calls for Standard Operating Procedures for Debt Collection

Bank Indonesia has summoned 21 commercial banks to establish standard operating procedures for debt collection as well as the marketing of credit cards.  The case comes amid widespread complaints against bad behavior employed by third-party debt collectors.   Additional criticism comes from the Indonesian Consumer Protection Foundation who states that half of complaints are related to credit card companies employing aggressive ... Read More »