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ISG Outsourcing Index: Global Market Declined 27% in Second Quarter 2013

Annual contract value at $3.6 billion, down 27 percent from the previous quarter, reflecting weakness in both new scope deals and large contracts.  Positive market signs suggest rebound for 2H13, according to a report by Information Services Group Stamford, Conn.

The 2Q13 Global ISG Outsourcing Index, which measures commercial outsourcing contracts with an annual contract value (ACV) of $5 million or more, totaled $3.6 billion, a decline of 27 percent over the first quarter of 2013. Half-year performance of $8.5 billion in awards was also down 27 percent from a year ago.  The results reflected declines in both ITO and BPO contract activity, as well as a drop-off in large deals and within key industry sectors.

Now in its 43rd consecutive quarter, the ISG Outsourcing Index (formerly the TPI Index) provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.  To read more log on … …

Source:  Information Services Group

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