Home » Industry » CRM Services (page 2)

CRM Services

D&B Joins Salesforce Analytics Cloud Ecosystem

Dun & Bradstreet Joins New Salesforce Analytics Cloud Ecosystem to Integrate Best-in-Class B2B Content and Analytics Dun & Bradstreet announced it has joined the Salesforce Analytics Cloud ecosystem to enable customers to instantly access actionable content and analytics with the Salesforce1 Platform. Utilizing Dun & Bradstreet’s global content and analytics capabilities through the Salesforce Analytics Cloud will empower organizations to ... Read More »

Demandbase Expands Operations

Demandbase, Inc. announced the expansion of its East Coast headquarters in New York City, a new European cloud infrastructure and the addition of two senior level executives.  The two new senior executives: Frank Matticola, Vice President of Media Sales, and Tat Ng, Senior Vice President of Engineering, join a workforce that has grown by more than 50% in 2014. These ... Read More »

Outsell Signature Event “ConvergenceNOW” a Great Success

BIIA extends its compliments to Anthea Stratigos, CEO and Co-founder of Outsell, and her team for producing an outstanding industry event “ConvergenceNOW!”  The event, which was co-produced with the Jordan, Edmiston Group, Inc. (JEGI), took place in the historic town of Versailles outside Paris.  Over twenty presenters covered a wide range of key topics on the convergence of content, technology, ... Read More »

FirstRain API Launched

The FirstRain Personal Business Analytics API Delivers Powerful Personalized Information Experience Across the Enterprise FirstRain introduced a powerful, new analytics application programming interface (API) – the FirstRain API – at the DataWeek + API World Conference and Expo. For the first time, this new API enables enterprise application developers to embed FirstRain’s just-in-time analytics, designed to increase customer engagement and grow revenue, within ... Read More »

salesforce.com, Inc. Launches $100 Million Venture Fund

salesforce.com, inc. (NYSE: CRM) launched a $100 million venture fund to invest in companies developing mobile apps related to the Salesforce products.  The San Francisco-based customer relations and cloud services company didn’t disclose initial investment amounts. The fund has so far invested in I.am+, a brand created by Black Eyed Peas music group member William Adams to create consumer products that combine ... Read More »

Salesforce.com Launches Salesforce1 Community Cloud

Salesforce.com launched the Salesforce1 Community Cloud, defining the next battleground for customer engagement. For the first time, companies can now create trusted destinations for customers, partners and employees that are not only personalized and mobile like LinkedIn, but connected to their business processes. Salesforce.com’s ecosystem has also embraced the Community Cloud. With 4,000 consultants dedicated to the digital experience, Deloitte ... Read More »

Salesforce.com Launches Salesforce1 Sales Reach

The solution gives sales teams access to powerful marketing tools on the go. Salesforce.com’s Sales Reach, a new solution for the Salesforce1 Sales Cloud app, aims to help sales teams overcome those challenges by not only streamlining the process of following up with leads, but also enabling salespeople to launch their own mini-marketing campaigns without having to reach out to—or wait ... Read More »

IMS Health to Acquire Cegedim’s Information Solutions and CRM Businesses

IMS Health (NYSE:IMS) announced its intention to acquire certain Cegedim information solutions and Customer Relationship Management (CRM) businesses for €385 million (approximately$520 million) in cash. Cegedim is a global technology and services company specializing in healthcare.  The proposed transaction includes Cegedim’s CRM solutions that help life sciences clients in 80 countries drive sales effectiveness, optimize marketing programs across multiple channels and mitigate regulatory compliance ... Read More »

Salesforce.com Announces Strategic Partnership with Deutsche Telekom and Invests for Growth in Germany

Deutsche Telekom and Salesforce.com Now Strategic Partners in DACH (Germany, Austria, Switzerland).  Salesforce.com has selected Deutsche Telekom’s corporate customer unit T-Systems as the provider for the previously announced data centre in Germany, which will be powered 100 percent by renewable energy sources. This new data centre, salesforce.com’s first in Germany, is expected to support the company’s cloud computing services across ... Read More »

Microsoft and Salesforce.com Announce Global, Strategic Partnership

Microsoft Corp. and salesforce.com (NYSE: CRM) announced a strategic partnership to create new solutions that connect salesforce.com’s customer relationship management (CRM) apps and platform to Microsoft Office and Windows so customers can be more productive.  Terms of the deal were not disclosed. “We are excited to partner with salesforce.com and help customers thrive in a mobile and cloud-first world,” said Satya Nadella, ... Read More »

Salesforce.com Launches New Salesforce1 Mobile App with Summer ’14 — Now Anyone Can Run Their Business From Their Phone

Salesforce.com (NYSE: CRM) launched the new Salesforce1 Mobile App – now anyone can run their business from their phone.  The new Salesforce1 Mobile App will deliver the most complete and customizable mobile experience in a single app for business users. The new Salesforce1 Mobile App will include more than 30 new features that will allow users to sell, service, market and ... Read More »

Salesforce.com Q1 2014 Revenues Up 37%

Salesfoce.com revenues for the 1st Quarter (ending April 30th, 2014) were $1.23 Billion, up 37% Year-Over-Year.   Deferred revenue of $2.32 Billion, up 34% Year-Over-Year.  Unbilled deferred revenue of approximately $4.80 Billion, up 33% Year-Over-Year.  The company generated operating cash flow of $473 Million, up 67% Year-Over-Year.   It raises FY15 revenue guidance to $5.30 – $5.34 Billion “Salesforce.com had a strong ... Read More »

D&B in Alliance with SugarCRM

CRM Market Leader SugarCRM to be Powered by D&B’s Indispensable Business Content D&B (NYSE:DNB) and SugarCRM, the company enabling businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced an alliance to enable seamless, native integration of D&B business content into SugarCRM.  The integrated solution will be available to customers in ... Read More »

InsideView for Marketing Now Available for Microsoft Dynamics CRM

InsideView®, Inc. announced InsideView for Marketing™ for the Microsoft Dynamics CRM Platform.  Now, with the addition of InsideView for Marketing, Microsoft Dynamics CRM users can more easily build and maintain a clean database, enrich new leads in real-time and build campaigns that produce more qualified leads and achieve greater marketing ROI. InsideView provides critical data, insights and connections for stronger ... Read More »

BISNODE TO SELL LUNDALOGIK

Bisnode is selling Lundalogik, a Nordic supplier of CRM systems, to investment organisation Monterro.   Lundalogik’s operations are focused on developing and supporting software for CRM systems.   The sale is part of Bisnode’s effort to streamline its business as a supplier of decision support tools based on credit, market and business information. Lundalogik was founded in 1990 and currently has about ... Read More »