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Accounts Receivable Management

BOL Q1 2013 Revenue Up 12%

Bangkok-based business information provider, Business Online (BOL), announced its financial results for the first quarter of 2013. Revenues were US$2.9 million, up 12% year-on-year.   BOL’s net income in the quarter was US$493,000, an increase of 6.6% compared to the same period last year.  Diluted earnings per share in the period were Baht 0.02. The majority of BOL’s revenues were ... Read More »

Arvato (Bertelsmann) Acquires Gothia Financial Group

The Bertelsmann subsidiary Arvato AG is acquiring Gothia Financial Group headquartered in Norway and thereby combining its financial services activities.  The combination with its subsidiary Arvato Infoscore as a nucleus makes Arvato Europe’s number 3 in the fast growing field of Business Information and Financial Services with a combined revenue of more than EUR 500 million.  Arvato and Herkules Capital, ... Read More »

FICO Introduces Analytic Solution Built for Customer-Focused Collections and Recovery

FICO Debt Manager 9 puts more power in the hands of front-line business users to meet business goals and preserve customer relationships FICO (NYSE:FICO) announced the release of FICO® Debt Manager™ 9, an end-to-end collections and recovery solution that transforms the way creditors connect with their customers and collect debt. The new version, based on a fully configurable, scalable architecture, ... Read More »

Asia-Pacific Risk Climate: Survey reveals corporate overdue payment in Asia Pacific region deteriorated in 2012

– Companies are less optimistic about recovery of global economy in 2013 – Coface:  A survey of corporate credit risks management in Asia Pacific region was conducted in the fourth quarter of 2012 by Coface, a leading global credit insurance group. The survey revealed that corporate payment experience in the region generally worsened. Companies in Australia, China and India suffered ... Read More »

Bertelsmann Revenues in 2012 Increased by 4.5%

German media group Bertelsmann said it expects revenue to increase due to acquisitions after sales and profit rose last year.  In 2012, revenue rose 4.5% to 16.1 billion euros ($20.7 billion), helped by Random House’s bestsellers and the German TV business.  Net profit increased to EUR484 million from EUR465 million and return on sales was 10.8%. Read More »

Eliminating Debt Collection Horror Stories – Good Customer Relationship Management May Be the Answer

CNNMoney published the attention-grabbing “Debt collection horror stories.”  While these stories are the extreme and not the norm, it’s nevertheless clear that past C&R strategies may no longer work. Brute force and hard negotiation skills are outdated, and your institution’s image is at risk. Increasingly, customers use social networks to air complaints when dissatisfied or feeling harassed by collectors. Word ... Read More »

Procurement Should Make a Takeover Bid for Accounts Payable

Spend Matters PRO started to feature a series on the evolution of the e-invoicing and related supplier network markets, including buying trends that may emerge in 2013.  One of these analyses was more subjective than others, and featured a review of why it believes the time is right for procurement to take a more serious look at making a run ... Read More »

Creditsafe and Getting Paid for Dummies

John Wiley & Sons has published 384 pages guide to getting paid on time. The book is all about changing the way one works to improve operational efficiency and reduce business risk?  This book can help. Find out why getting paid on time is important, not only for paying the bills, but also to help build a stronger business for ... Read More »

Meet our Associate Member Fox & Parker SpA

Fox & Parker Group has the important mission of supplying its customers & partners: know-how, services and all data for a Credit Risk Management Best Practice. Strongly Customer Oriented F&P became a real landmark for its partners and a quality leader in Credit Management. Service Details: On-line official data issued by Chambers of Commerce, Land Registry, Court Registry On-line Business ... Read More »

German Risk Climate: Company Insolvencies

Creditreform Germany expects a slight decrease in company insolvencies (-2.1%) from prior year.  The decline in insolvencies was largely due to an economic upturn in comparison to the 2009 which saw a sharp increase in insolvencies.  The accompanying chart shows the total number of insolvencies (left hand vertical axis) and the percent changes (right hand vertical axis). Source:  Creditreform Germany Read More »

TransUnion: Hospitals See Point-of-Service (POS) Intelligence as Key to Tackling Growing Revenue Cycle Challenges

A TransUnion Healthcare survey of healthcare executives found that hospitals and health systems across the country see point-of-service (POS) technology as a key tool for managing patient payment challenges threatening their bottom lines. Ninety-three percent of executives participating in the survey said their institutions are either using POS technologies or have plans to invest in them. Most executives surveyed believe ... Read More »

Skip-Tracing: Nowhere to Hide

Experian introduces TrueTraceSM, the most powerful skip-tracing offering for credit grantors and third-party debt collectors available today.  New and unique data sources, combined with streamlined search options, make this the premier product for debt recovery efforts. Experian’s TrueTrace enhances debt recovery efforts with its unique combination of skip tracing data, consumer credit data and several types of alternative data, including ... Read More »

FICO Acquires CR Software, a Leading Provider of Collections and Recovery Solutions to Multiple Industries

Expands footprint across multiple industries with enterprise-class collections and recovery solutions FICO (NYSE: FICO), a provider of analytics and decision management technology, today announced it has acquired CR Software, LLC, a leading provider of enterprise-class collections and recovery solutions for credit issuers, government organizations, collection agencies, retailers, healthcare providers and other enterprises.  The transaction has closed, and terms are not ... Read More »

Creditreform Germany 2011 Overall Annual Results Flat – Growth in Factoring Services

Creditreform Germany reported 2011 revenues of Euro 488 million slightly below the 2010 results of Euro 489 million.  Revenue distribution by services sectors were as follows:  Business information Euro 263 million versus 2010 revenues of Euro 260 million, up 1%.  Receivables management services were Euro 199 million versus Euro 197 million in the prior year, up 1%.  Revenues for other ... Read More »

China Risk Climate: Trade Credit Has Become the Main Source for Financing = Payment Delays more Frequent – Insufficient Access to Credit Retards Growth

Coface, one of the largest global credit insurers, has just released its latest study on the payment behavior of Chinese companies.  The study was conducted during the months of October and November 2011 and is based on interviews of over 1,300 companies in various sectors and with different legal structures. 90% of Chinese companies now use credit transactions Credit sales ... Read More »

How Mobile Communications Can Improve Collections

40% of defaulting borrowers who pay via mobile phone do so within 30 minutes of receiving a mobile payment request.  78% do so within 48 hours! Today, few lenders enable defaulting borrowers to manage payments via alternate channels such as mobile services. However, digital strategies can dramatically improve collections performance. Banks that use these services can significantly increase both contact ... Read More »