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Confirmit Launches Customer Data ‘SmartHub’

Online MR software company Confirmit has introduced a customer engagement solution called the SmartHub, through which businesses can capture, analyse and respond to customer and market feedback across multiple channels and sources in real-time. As part of the upgrade of the firm’s Horizons reporting software, the new SmartHub has been designed to enable users to capture and map all data from various ... Read More »

Confirmit Acquires Social Intelligence and Text Analytics Innovator Integrasco

“Merger brings together best of breed companies to create unparalleled insight opportunities” Confirmit has acquired Integrasco, a leader in social intelligence and text analytics. The acquisition brings advanced technologies for capturing social insights and analysing unstructured text into the Confirmit portfolio of software offerings for Customer Experience, Employee Engagement and Market Research. Integrasco is a leader in analytical technology solutions ... Read More »